Medical Mystery Shopping News & Notes

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How Transparent Are Your Prices? A Top 2014 Healthcare Industry Issue

“Little Things” Trigger Patient Dissatisfaction

Are you ready for the proposed new “Value Based Purchasing Program” (VBPP) slated to become effective October, 2012?

Patient Satisfaction Declines in Hospitals

Entrepreneurs Design Innovative Online Systems to Help Hospital ERs, Offices and Clinics Cut Waiting Time

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About Devon Hill Associates

Devon Hill In the News

Devon Hill Associates provides Mystery Shopping for Hospitals, Healthcare and Senior Living & Long-term Care Organizations

For more information about healthcare, hospital and senior living & long-term care mystery shopping — including how it can be used to improve service, systems, patient satisfaction, the patient experience, HCAHPS scores, recruitment, and sales and marketing — check out Barbara’s Blog. »

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For information on mystery shopping and other services, call Barbara Gerber at +1-858-456-7800.

Devon Hill Associates LLC
1535 El Paso Real
La Jolla, CA 92037
Tel: 1-858-456-7800
Contact: Barbara Gerber

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