HOSPITAL MYSTERY SHOPPING — IT’S ABOUT TIME….
UNDERCOVER IN A HOSPITAL BED The New York Times Recently this interesting article about hospital mystery shopping appeared in the electronic version of the NY Times: Undercover in a Hospital Bed Secret shoppers pretend to be sick to help make hospitals safer for everyone else. https://www.nytimes.com/2019/07/16/well/live/secret-shopper-hospital.html After reading the article and the various reader responses, I thought to […]